# Digrivo Service Inc > Digrivo Service Inc is a management consulting firm for small businesses and their owners, based in Madison, Wisconsin. It reviews business operations, holds one-to-one consultations, and prepares written plans for changes to internal processes. All services are provided online, at fixed prices, with stated delivery dates. ## Key facts - Legal name: Digrivo Service Inc - Address: 3801 Regent St, Madison, WI 53705, United States - Email: info@digrivoservice.com - Phone: (585) 981-6178 - Website: https://digrivoservice.com/ - Clients: small businesses and their owners, typically 1 to 50 people - Delivery: online only; video calls and PDF documents by email - Payment: bank transfer (ACH or wire) or card, in US dollars - Not offered: legal, tax, accounting, or investment advice ## Services and prices - Operations Review: $1,400. A review of how work moves through a small business, from first inquiry to payment received. Delivered as a written findings report of 12 to 18 pages with a walkthrough call, 8 business days from kickoff. - Process Change Plan: $2,200. A written plan for changes to internal processes: each change step by step, a named owner, a 90-day schedule, and what to measure. 20 to 30 pages, delivered 12 business days from kickoff. - Individual Consultation: $220. A 60-minute one-to-one video call on a question the client chooses, followed by written notes and action items within 2 business days. - Consultation Block: $950. Five individual consultations used within 90 days, with written notes after each session. - Monthly Advisory: $1,100 per month. Up to four consultations a month, email questions answered within 1 business day, and a monthly written progress note. - Pricing and Margin Review: $700. A written review of prices and cost per job or product, listing where margin is lost. - Billing and Cash Cycle Review: $650. A written review of the time from finished work to money received, with changes to shorten it. - Customer Intake and Scheduling Review: $600. A written review of how inquiries are received, quoted, and booked, with a revised sequence. - Vendor and Purchasing Review: $550. A written review of what a business buys, from whom, and how orders are approved. - Role and Responsibility Map: $500. A one-page chart of who does what, plus a written list of gaps and overlaps. - 30-Day Follow-Through: $750. Four weekly 30-minute calls after a plan is delivered, each followed by a short written status note. - Written Procedures: $180 each, minimum order of three. Step-by-step procedures for recurring tasks. ## Packages - Foundation package: $1,900. Operations Review plus three individual consultations. - Full Plan package: $2,950. Operations Review plus Process Change Plan, two walkthrough calls, and one revision round. - Plan and Follow-Through package: $3,900. Full Plan plus four weekly follow-through calls and two individual consultations. ## How an engagement works 1. Free 20-minute intro call. 2. Written proposal with scope, fixed price, and delivery date within 1 business day. 3. Payment of the invoice; work starts within 2 business days. 4. 45-minute kickoff call; the delivery clock starts. 5. Delivery of the report or plan as a PDF, followed by a walkthrough call. 6. One round of revisions within 14 days of delivery. ## Refunds - 100% refund if the client cancels before the kickoff call. - 50% refund after kickoff and before delivery. - 100% refund if delivery is more than 5 business days late for reasons on Digrivo's side. - No refund after delivery; one revision round is included. ## Pages - [Home](https://digrivoservice.com/): Management consulting for small businesses: operations reviews, process change plans, and consultations. Fixed prices, written deliverables, all online. - [Services](https://digrivoservice.com/services): What Digrivo Service Inc does: Operations Review from $1,400, Process Change Plan from $2,200, consultations at $220, and focused reviews at fixed prices. - [Pricing](https://digrivoservice.com/pricing): Fixed prices for small business consulting: packages at $1,900, $2,950, and $3,900, a full price list, and an estimator. Pay by ACH, wire, or card. - [How it works](https://digrivoservice.com/how-it-works): Six steps from intro call to delivered document, what we ask you to send, and delivery times for each service: 5 to 12 business days from kickoff. - [Contact](https://digrivoservice.com/contact): Request a proposal or ask a question. Email info@digrivoservice.com or use the form. Digrivo Service Inc, 3801 Regent St, Madison, WI 53705. - [Refund Policy](https://digrivoservice.com/refund-policy): When Digrivo Service Inc refunds a payment and how much: 100% before kickoff, 50% before delivery, and how to request a refund. - [Terms of Service](https://digrivoservice.com/terms): Terms of Service for the Digrivo Service Inc website and consulting services: proposals, payment, delivery, confidentiality, and governing law. - [Privacy Policy](https://digrivoservice.com/privacy): How Digrivo Service Inc collects, uses, shares, and retains information from website visitors and consulting clients.