Legal
Terms of Service
The terms that apply when you use this website or buy our services.
1. Agreement
These Terms of Service govern your use of this website and any consulting services you buy from Digrivo Service Inc ("Digrivo", "we", "us"). By requesting a proposal, paying an invoice, or using this website, you agree to these terms.
2. Services
We provide management consulting to small businesses and their owners: reviews of business operations, individual consultations, and written plans for changes to internal processes. All services are provided online. The scope, price, and delivery date of each engagement are set out in a written proposal. If the proposal and these terms differ, the proposal controls for that engagement.
3. Proposals and orders
A proposal is valid for 14 days from the date it is sent. An order is placed when you accept the proposal in writing or pay the related invoice. Services listed on this website with a fixed price may be ordered at that price without a proposal.
4. Prices and payment
- Prices are in US dollars. Applicable taxes, if any, are shown on the invoice.
- We accept payment by bank transfer (ACH or wire) and by credit or debit card.
- Reviews, plans, packages, and consultation blocks are paid in full before work begins.
- Monthly Advisory is billed in advance each month and renews until cancelled.
- Card payments are handled by a third-party payment processor. We do not store card numbers.
5. Delivery
Delivery times are counted in business days from the kickoff call and assume you provide the requested documents within 2 business days of that call. If documents arrive later, the delivery date moves by the same number of days. Documents are delivered by email in PDF format unless the proposal states otherwise.
6. Your responsibilities
You agree to provide accurate and complete information, to attend scheduled calls, and to have the right to share the documents you send us. Our work relies on the information you provide, and we do not independently audit it.
7. Revisions
Each review or plan includes one round of revisions requested within 14 days of delivery. Revisions cover corrections and clarifications within the original scope. New scope is quoted separately.
8. Cancellations and refunds
Cancellations and refunds are governed by our Refund Policy, which is part of these terms.
9. Confidentiality
We keep non-public information you share with us confidential and use it only to perform the services. We disclose it only to people working on your engagement who are bound by confidentiality obligations, or where the law requires. This obligation continues after the engagement ends. We will sign a separate non-disclosure agreement on request.
10. Ownership of work
Once you have paid in full, you own the reports, plans, and procedures prepared for you and may use them in your business without restriction. We keep ownership of our general methods, templates, and know-how, and may reuse them without including your confidential information.
11. Nature of the advice
Our services are business advice. We do not provide legal, tax, accounting, investment, or other licensed professional advice, and nothing we deliver should be treated as such. Decisions about your business remain yours. We do not guarantee any particular financial or operating result.
12. Limitation of liability
To the extent permitted by law, our total liability arising from an engagement is limited to the fees you paid for that engagement. We are not liable for indirect, incidental, or consequential losses, including lost profit or lost revenue. Nothing in these terms limits liability that cannot be limited by law.
13. Website use
The content of this website is provided for general information. You may not copy it for commercial use, interfere with the operation of the website, or use it for any unlawful purpose.
14. Governing law
These terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Dane County, Wisconsin, and both parties consent to that venue.
15. Changes
We may update these terms. The version in effect on the date you place an order applies to that order. The effective date at the top of this page shows when the terms were last changed.
16. Contact
Digrivo Service Inc
3801 Regent St, Madison, WI 53705
Email: info@digrivoservice.com
Phone: (585) 981-6178